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Our reliable team of professionals partners with you throughout your project to save time, minimize organizational stress and maximize the return on your investment. A thorough understanding of a client’s needs and goals has been pivotal as we have helped many companies flourish.

We focus upon improving the efficiency of your daily business processes, such as:

Employment Assistance. Assistance is available to our clients in all aspects of
employment recruitment:

  • Staff evaluation
  • Job descriptions
  • Ad development and placement
  • Candidate response review
  • Candidate screening
  • Resumé review
  • Telephone screening
  • Face-to-face meeting
  • Recommendations

HIPAA
Wyndon Group works with clients to institute policies and procedures to ensure administrative, physical and technical safeguards are in compliance with HIPAA standards.

HiTech
We guide practices through the task of customizing policies and procedures to assist in attaining and maintaining information security and privacy compliance.

ITSM - IT Service Management
Wyndon Group works as a translator between the PM/EHR Vendor, IT Consultant and your practice. We focus on the back office operational needs. Our extensive experience working inside medical practices enables us to assist in selecting the IT solutions that will best fit a given practice's needs for performance, staffing abilities and sustainability. We provide the right combination of tools and training for implementation success.

Interim Management Assistance. We customize programs to fit the client’s short-term management needs. This assistance is available to support current management and/or during the absence or training of a permanent manager.

Management and Staff Training. Customized training and development  programs are scaled to the client’s individual needs.

Marketing
Wyndon Group works with practices to ensure that the message they are sending with each and every contact is beneficial to the bottom line and consistent whether the practice has an official marketing strategy or a simple message to deliver.

Process Improvement. New technology demands a new way of applying information. Wyndon Group, Inc. implements comprehensive business and/or technical strategies.

Process Management. We manage the implementation of a process designed to solve the needs of each client freeing the doctor to practice medicine.

Revenue Cycle Management
In many practices Revenue Cycle Managers are responsible for the claim once the charge has been posted. It is our opinion that revenue cycle management begins with patient registration since this is the most critical part of an efficient billing process. The revenue cycle continues through payment and may include resolution of rejections / denials, filing of appeals, managing budgets, negotiating contracts and working AR reports. The revenue cycle is complete when the practice receives payment in full. Wyndon Group helps practices navigate this complex process with the implementation of procedures that eliminate the lost revenue.

Strategic Planning.  With each and every client, our approach is tailored to your practice, even as we draw upon parallels with prior successful efforts. Wyndon Group, Inc. breaks down the current business process, helps to define goals, identifies needs and creates manageable plans of action.

Training
Customized training and development programs are scaled to the client's individual needs. Topics include but are not limited to: revenue cycle management, practice management software implementation, maximizing implementation and use of electronic health records, customer service and team-building.

Transition Oversight. Wyndon Group, Inc. prepares programs to manage the impact of change and eases transition to new processes and technologies.

Vendor Selection. In determining your needs, we develop detailed Requests for Proposals, assist in vendor selection and work with you from purchase through implementation and “go live”.